“Coaching is a collaborative, solution-focused, result-oriented and systematic process in which the coach facilitates the enhancement of work performance, life experience, self-directed learning and personal growth of individuals from normal (i.e. non-clinical) populations.”  (Anthony M Grant, Solution-focused Coaching: Managing People in a Complex World)


The headline findings in the Chartered Management Institute Coaching at Work Survey were:
* 85% reported that coaching increased staff morale
* 80% said coaching increases responsibility on the part of the learner

“It is not surprising that so many are turning to coaching and mentoring to improve performance,” says Dr John McGurk, CIPD adviser, Learning and Talent. “When budgets are tightened, it’s a relatively inexpensive way to develop staff, and it also has the benefit of being tailored to an organisation’s specific needs. As well as this, coaching has great scope to improve employee engagement, empower people and boost morale at a time of great uncertainty.” (CIPD Report, The Value and Benefits of Coaching to an Organisation and its Individuals)

The quality of work and relationships with colleagues are affected by depressed, stressed and demotivated employees. If not addressed this can lead to high levels of staff turnover resulting in loss of valuable skills and increased costs of recruitment. Workplace counselling/coaching can serve as an insurance policy against the threat of compensation claims made by employees exposed to work-related stress.


There are certain times when managers are most likely to benefit from confidential coaching.

Managers should seek coaching “when they feel that a change in behaviour – either for themselves or their team members – can make a significant difference in the long-term success of the organisation,” says Marshall Goldsmith, a high-profile executive coach and author of eighteen books, including The Leader of the Future (Jossey-Bass, 1996).

More specifically, the experts say, coaching can be particularly effective in times of change for an executive or employee. That includes promotions, stretch assignments, and other new challenges. While you may be confident in your abilities to take on new tasks, you may feel that an independent sounding board would be beneficial in helping you achieve a new level of performance, especially if close confidants are now reporting to you.

You may recognise that succeeding in a new role requires skills that you have not needed to rely on in the past; a coach may help sharpen those skills, particularly when you need to do so on the fly.

But coaching is not just for tackling new assignments. It can also play an invigorating role. Coaches can help “develop new ways to attack old problems,” says Vicky Gordon, CEO of the Gordon Group coaching practice in Chicago. “When efforts to change yourself, your team, or your company have failed – you are frustrated or burned out – a coach can be the outside expert to help you get to the root cause and make fundamental changes.”


Confidential Coaching is for:

  • soft skills development
  • performance coaching
  • stress
  • anxiety
  • panic attacks
  • phobias
  • presentation anxiety
  • life changes e.g. bereavement, divorce
  • smoking cessation


Benefits of  Confidential Coaching For All

Personal benefits:

  • set better goals and accomplish them faster
  • become more confident, motivated and assertive
  • improved delegation skills
  • be a better communicator
  • greater awareness of your own strengths and weaknesses
  • improved people management, time management and presentation skills

Business benefits:

  • clarity of where your business is heading
  • spend less time working in your business and more time working on it
  • establish better business processes
  • offer better customer service
  • delighted customers
  • more customers
  • better team structures / roles and responsibilities
  • better planning
  • feel more in control

Work life balance benefits:

  • better quality of life
  • quality time with friends and family
  • relax when on holiday
  • feel happier
  • work less hours (and still be productive)
  • be in better control of your life
  • better self care and greater energy levels


To discuss your training or coaching requirements please call Balbir 07944 931 437 or email.

Coaching sessions can be face-to-face and/or on Skype.